1. Controller
Responsible for the processing of personal data in connection with this website:
Hotel Saratz AG
Via da la Staziun 2
7504 Pontresina
Switzerland
Email: reservation@saratz.ch
This privacy policy follows the Swiss Federal Act on Data Protection (FADP/DSG).
2. What data we process
Reservation and event enquiries: When you send an enquiry via our forms, we process the data you provide (name, phone number, email address, preferred date, number of guests and your message). We use this data exclusively to process and answer your enquiry. It is stored in our internal management system and forwarded by email to our reservations team.
Server log files: When you visit this website, the hosting provider automatically records technical access data (IP address, date and time, page accessed, browser type). This data is technically necessary for the secure operation of the website and is not merged with other data sources.
3. No cookies, no tracking
This website does not use cookies for analytics or marketing purposes and no tracking services.
To show notice windows only once per visit, we use your browser's sessionStorage. No personal reference is established; the information is automatically deleted when you close your browser.
All fonts and media are served locally from our server — no connection is made to third parties such as Google Fonts.
4. Hosting
This website is hosted in Switzerland. [PLACEHOLDER: name & address of hosting provider, to be added after deployment]. A data processing agreement is in place with the provider.
5. Retention
We retain enquiry data only for as long as necessary to process your enquiry and handle your visit, but no longer than 12 months. Statutory retention obligations remain reserved.
6. Your rights
You have the right to information about the data processed about you, as well as to rectification, deletion and restriction of processing. Please contact the controller named above. The competent supervisory authority in Switzerland is the Federal Data Protection and Information Commissioner (FDPIC).
7. Changes
We may amend this privacy policy at any time. The version published on this website applies.